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Candace helped us thru a very difficult process with patience and went above and beyond to try and fulfill our requests. She took the time to let us process ideas, had great suggestions when we floundered and did an amazing job with our dad’s memorial cards. Her efficiency and competency provided a lot of comfort during an extremely emotional time. Thank you to the entire team.
During the emotional time of mom's passing, we were treated with respect & patients by both Candice and Michelle at Reflections Funeral & Cremation Services. Gratitude and appreciation for the heartfelt guidance during our loss as well as the personalized and thoughtful service to honor mom
Candace was very helpful and all services provided were excellent and went above and beyond expectations
Reflections Funeral & Cremation Services staff have been outstanding. Their attention to detail and caring manor eases the process of planning a funeral. They are kind and understanding of each persons wishes. They also care after the funeral and provide each family with the information for next steps. I would strongly recommend their services.
Candice is a consummate professional that provides the perfect balance of professionalism and care to grieving families. I will never forget that she made a day of reflection for our loved one to be a blessed and cherished memory.
The Reflections staff were all equally well trained and conducted the service with the utmost compassion.
Reflections are so professional and supported us all with our pain. We felt all the staff’s support during our trying times. They are all amazing people. They listened to our stories and we never felt rushed. I’m so glad to had you all in our family’s time of mourning
Candice, Bethany and staff were amazing to work with planning my dad funeral. They went above and beyond, working numerous hours to make sure it was just the way we wanted. You could tell that they really cared when they listened to our thoughts and feelings. Thank you so much, I would recommend them to anyone.
I was very hesitant to discuss funeral wishes for my father in long term care previous to his death but my sister encouraged me as the economic state is currently so unpredictable. Between her and I, we contacted several funeral homes in the vicinity. My sister suffers with anxiety issues which results in a speech impediment, and I honestly didn't want to face the possibility of my father's mortality.
After discussing our experiences with the funeral facilities, it was exceedingly clear that Reflections was our best option in both professionalism and personalization. They were understanding but relatable (you can definitely tell they have a good sense of humor when appropriate), upfront and honest about pricing, worked with our budget, offer all options without a "sales" pitch, made us feel comfortable about our decisions, no "nickel and diming", honest, empathetic, and available around the clock (whether it was email, phone or even text). They were willing to work over email to ease my sister's anxieties, had clear and expedient ways of providing product options, and just so nice to deal with overall. It's extremely clear that they give the best of themselves in all things.
After talking with friends about my positive experience with Reflections, I also learnt how community minded they are. Always giving back and volunteering their time, and going the extra mile constantly in their personal time (and for funerals as well). Providing people with a positive experience no matter the circumstance is evident.
You can tell that the staff that work there genuinely care about you AND about each other. I think it's so important that employees feel like they are proud of their workplace and employer, as I'm sure they all see each other at their worst moments in this kind of industry! That tells me that their service is genuine and that they care immensely about each others well being, as well as the people they serve. This business is truly blessed with special people!
I wish them all the best and when the time comes for our father's passing, I know he will be respected and given the highest honor by Candice and her team.
So appreciated Reflections/Candice's attention to detail and attention to family. We had a beautiful time remembering our Mom with your help!
Reflections Funeral & Cremation Services was very accommodating and provided a top notch professional service. Candice was extremely easy to work with and paid close attention to details. Her facilities were well-designed, very comfortable and accommodated our family well. We always felt our dad was in very capable hands. Candice is very polite, caring, compassionate and easy to talk. Thank you to the staff at Reflections Funeral & Cremation Services for your compassion and professionalism.
Our family lost two of our family members within a couple of weeks. We chose Reflections to help us through our losses. Candace was compassionate, professional, efficient and caring from the moment we made contact. Every detail was handled flawlessly. I would highly recommend Reflections at your time of grief.
We selected Reflections Funeral Services for my dad's grave side service on August 19, 2020. Candice Anderson connected virtually with all of us, due to COVID restrictions, to review our wishes and make sure the service met our needs. She made suggestions and encouraged us to consider things (i.e., memorial cards, video, flower selections), which have resulted in lasting positive memories. Candice arrived early to set up the chairs, speaker system, flowers, etc. She attended to every detail, was compassionate, patient and supportive. I would strongly recommend Reflections to anyone that has lost a loved one and needs the services of a funeral home or director in Vermilion, Alberta or surrounding area.
I was in need of some engraving on my Dads headstone. I was givin a quote by “ local competitor “ and I asked to have it done in 3 weeks if possible before the memorial service. Was guaranteed it would b ready. After a rash of excuses I finally had the pleasure of meeting Candice from Reflections. In short her service was unreal. What was good enough for me wasn’t for her. She found the exact match to the unorthodox font that was on the headstone n had it prepared n done before the time she had promised. I received updates n photos of the progress n was kept updated like no one else ever has in the past. The service— the people— the integrity— FIRST CLASS!!! They should change the name to ABOVE N BEYOND!! Absolutely 100% satisfied and to top it off the final price was lower than the quote which I was happy w as it was already 30% less than the competition!!! Way to go Candice n staff!! Good luck!!
We extend our heartfelt appreciation to Reflections Funeral and Crenation Services for the professionalism, compassion and integrity they demonstrated in preparing funeral arrangements for our mother, grandmother and great grandmother Olga Babyn. Their guidance, advice and attention to detail was most welcome and validated the confidence we felt in their services. During this difficult time, Candice and Bethany were very accommodating and a pleasure to deal with. To other grieving families, we sincerely recommend the services provided by Reflections Funeral and Cremation Services Ltd.
These ladies looked after my Mother’s funeral 2 yrs ago at their previous location. They were very compassionate and organized. They were so skilled and professional at planning Mom’s funeral, ensuring all details were looked after, thereby taking the burden off our shoulders and allowing us to grieve Mom’s loss.
I highly recommend them.
Thank you Candice and Bethany.
Such an honor to have known Art. The Funeral was so well done. Now I know him much better. You have a great Dad to remember.
Very kind people who give back to the community. Beth and the team are patient, understanding and heartfelt.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.